Welcome to
Tuition With Emma C

These terms apply to all weekly online group tuition provided by Emma Cooke, trading as Tuition with Emma C.

 

1. Registration and Agreement

​

• A completed registration form is required before a child can attend sessions.

• By completing the registration form, the parent or guardian agrees to these terms and conditions.

• Places are limited and allocated on a first-come, first-served basis.

​

2. Booking and Payment​​

​​​​​

• Year 4 11+ Foundations: £20 per 1-hour session

• Year 5 11+ Preparation: £22 per 1 hour 15 minute session

• Sessions are invoiced in advance on a half-termly basis.

• Payment is required by the date stated on the invoice in order to secure your child's place in the group.

• Persistent late payment may result in the place being withdrawn and offered to another student.

​​

3. Group Structure

​​​​​​​

• Sessions run during the published group term dates.

• Groups are designed to remain small to support interaction and participation.

• Group sizes may vary, with an absolute maximum of 8 pupils

• Teaching is based around the relevant year-group curriculum, with a strong emphasis on reasoning, problem solving, deeper understanding and applying skills in a range of texts.​

 

4. Cancellations and Missed Sessions

​​

• If your child is unable to attend a session, please notify the tutor as soon as possible.

• Missed sessions are non-refundable and cannot usually be transferred.

​​​

5. Online Session Expectations

​​​

• Sessions are delivered online via Pencil Spaces.

• Students should join sessions on time and ready to participate.

• A working microphone is required. A camera is encouraged where possible.

• Children should work in a quiet, suitable environment with minimal distractions.

• Parents are welcome to remain nearby if needed, but sessions are designed to encourage independent participation. Parents should avoid prompting or helping with answers during the session unless requested by the tutor. 

• Students may work through a mixture of shared group activities and independent activities during sessions.

• Sessions must not be recorded.

​​

6. Behaviour and Conduct

​​

• Students are expected to behave respectfully and engage positively throughout sessions.

• If a child's behaviour is consistently disruptive or inappropriate, the tutor reserves the right to withdraw the student from the group.

​

7. Communication and Feedback

​​

• Each group will have its own Google Classroom, which is used as a shared space for weekly session summaries, homework tasks and follow-up resources.

• Parents will receive an individual progress update approximately once per half-term.

• Parents are welcome to request a brief phone call each half-term if they would like to discuss their child's progress in more detail.

• Communication can take place via email, text or WhatsApp.

• Replies will usually be sent during working hours (Monday–Friday, 9:00am–8:00pm).

​​

8. Tutor Absence

• Where possible, planned tutor holidays or absences will be built into the published group term dates.

• If an additional planned absence is needed, families will be given as much notice as possible. The affected session will not be charged or will be credited towards the following invoice, depending on when notice is given. 

• In the event of unexpected tutor illness or unforeseen circumstances, an alternative session, credit or refund may be offered where appropriate.

​​

9. Ending Group Tuition

• Half-termly bookings are non-refundable once the block has begun.

• A minimum of two weeks' notice is required to withdraw from the next half-term's group sessions.

10. GDPR and Privacy Policy

By completing the registration form, parents consent to the storage and use of information required for tuition, communication and invoicing purposes, in line with Tuition With Emma C's GDPR and Privacy Statement.